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Privacy Policy

At Skin Sources, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an appointment, purchase products, or contact us.

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Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Appointment and treatment information

  • Payment details (processed securely through our payment providers)

  • Information you provide through contact forms or consultations

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and cookies.

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How We Use Your Information

We use your personal information to:

  • Book and manage appointments

  • Provide treatments and services

  • Process payments

  • Respond to enquiries

  • Send appointment reminders

  • Improve our website and customer experience

  • Send marketing communications where you have given your consent

  • Comply with legal and regulatory obligations

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Cookies

Our website uses cookies to improve your browsing experience, analyse website traffic, and help us understand how visitors use our site. You can control or disable cookies through your browser settings.

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Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including appointment booking systems, payment processors, website hosting providers, and analytics services such as Google Analytics. These providers are required to keep your information secure and confidential.

We may also disclose your information where required by law.

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Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

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Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Object to or restrict certain processing

  • Withdraw your consent to marketing communications at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and maintain appropriate business records.

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Children's Privacy

Our website and services are not intended for anyone under the age of 16, and we do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

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Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

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